Appointment & Cancellation Policy At The Gilded Ivy Salon & Spa, your appointment is reserved exclusively for you. As an independent stylist, I kindly ask for 24 hours' notice if you need to cancel or reschedule your appointment. This allows me the opportunity to accommodate another guest. Appointments canceled with less than 24 hours' notice, no-shows, or arrivals more than 15 minutes late will be considered a same-day cancellation and will incur 100% of the scheduled service fee. If your plans change, please contact me as soon as possible, and I'll be happy to help you find a new appointment time. Thank you for respecting my time and supporting my small business. I look forward to providing you with an exceptional experience at The Gilded Ivy Salon & Spa